Care of our products

Product Care



Collars, Harnesses and Leashes in Reata

Hand wash with cold water and mild soap, dry in shade.

DO NOT use corrosive products such as Vanish or similar products that may affect the finish of the hardware.

Ollie Feeder

Base

Our solid wood base has a finish that protects the wood from water and prevents it from being damaged. Likewise, we recommend cleaning it regularly with a dry cloth to remove excess water that your pet splashes when drinking water.

The base is NOT suitable for places outside the house (gardens, open patios, terraces, among others) despite its protective layer, it is still a wooden product that must be protected from the elements.

Bowls

Our ceramic bowls are microwave and dishwasher safe.

Wash with soap and water.

Only the constant sun falling on the bowls can make the colors lose strength.

Ritzy bed

Remove the bed liner to wash it, either by hand or in the washing machine on a gentle cycle.

Do not use dryer

The ideal is NOT to wash the filling to prevent it from being damaged or taking on a bad smell. The bed fabric (the lining) is anti-fluid, precisely to prevent the filling from getting dirty or wet.

Bowl Peak (Slow Feeder)

Our ceramic bowls are microwave and dishwasher safe.

Wash with soap and water.

Only the constant sun falling on the bowls can make the colors lose strength

Travel Bowl

It can be easily washed and cleaned with soap and water.

DO NOT use in the microwave.

Leather Collars and Leashes

To clean it, it should be done with an almost dry cloth, to hydrate the leather you can do it with colorless and fragrance-free hand cream.

DO NOT immerse it in water.